Easy Returns
Returns & Exchanges
30-Day Hassle-Free Returns
Not completely satisfied? No problem. We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
Eligible for Return
- Unworn items with tags attached
- Items in original packaging
- Items returned within 30 days
- Full-price items
- Items with manufacturing defects
Not Eligible
- Worn, washed, or altered items
- Items without tags
- Items returned after 30 days
- Final sale items
- Gift cards
How to Return
01
Start Your Return
Contact our support team at support@shapeshifters.com with your order number and reason for return.
02
Get Your Label
We will email you a prepaid shipping label within 24 hours. Print it and attach it to your package.
03
Ship It Back
Drop off your package at any USPS location. Keep your tracking number for reference.
04
Get Refunded
Once we receive and inspect your return, we will process your refund within 5-7 business days.